T: 01633 483697 - E: info@happyoccasionscakes.co.uk

Frequently Asked Questions

How much will my cake cost?

Pricing Guide

Cake Size (Sponge based) Prices start from
8 inch £45.00
10 inch £55.00
12 inch £85.00

*Prices for Wedding cakes, three tier cakes start from £280.00 and Novelty Cakes from £65.00.

*Should you require a fruit cake instead of sponge, we would be happy to price accordingly.

*Whilst the above pricing guide is in place, a final price will be provided once the specific requirements for your creation are discussed. If you do have a specific budget in mind to spend on your cake, then we can always discuss different options for cakes that we can create for you, in order to suit this.

We accept payment in cash or cheque, made payable to Happy Occasions Cakes Ltd.

 

How do I order my cake?

To avoid disappointment, we recommend that you order your cake as soon as possible so that the production date is booked for you. This is particularly important if you are ordering a wedding cake or something for a more formal occasion.

Ideally, we always ask for 10 days’ notice to guarantee that your cake will be created for the required date, and since we do get booked rather quickly and quite a way in advance, the sooner the better always avoids disappointment.

Fruit cakes are always best ordered a good number of weeks before the required date, since they can be baked in advance, and will then mature in order to enhance the flavour.

 

What flavour can I have my cake made in?

We have a variety of options available to suit your budget:

  • Rich fruit cake
  • Vanilla sponge with butter cream and preserve
  • Lemon sponge with lemon cream
  • Chocolate sponge with chocolate cream

However, if there is a particular flavour that you have in mind that is not listed above, we are more than happy to discuss this and to create it for you.

 

How many portions will I get from my cake?

Portion Guide

SIZE

4”

6”

8”

9”

10”

12”

ROUND

10

20

40

50

60

80

SQUARE

15

25

50

65

80

100

The above portion guide is an approximate for single tiers, which can be combined to create stacked cakes.

 

What if I have allergies to certain food products?

FOOD ALLERGIES AND INTOLERANCES

Before you order your cake please speak to us if you have any food allergy or intolerance issues....

All of our cakes contain gluten, egg and milk.

We produce and bake cakes in an area where nuts may be used for other products that we are making, and we cannot guarantee that cakes will be nut free. They are therefore not suitable for those who suffer from a nut allergy. 

 

Do I need to pay a deposit?

Wedding cakes will require a deposit of £100 once the final price has been agreed, with the outstanding balance being paid one month before the wedding date.

Celebration and non-formal cakes will require a deposit of 50%, with the balance paid upon collection.

Once you order your cake, we will send you a booking form, confirming the date for your cake production, along with our terms of business.  This date will be reserved for 7 days, so that you have time to return one signed copy of your booking form along with your deposit.

*All deposits are non-refundable

 

Do I need to collect my cake, or will you deliver?

Birthday and celebration cakes can be collected directly from our workshop, by prior arrangement at the point of ordering your cake. Should you require delivery, then this can be arranged at a minimal charge to cover transportation costs.

Wedding cakes will be delivered to your venue and set up on the morning of your special occasion. We deliver to venues throughout the South Wales area, and a minimal charge may be applied dependent upon the location of your wedding, in order to cover transportation costs.

Tip

When collecting cakes, we always recommend that customers place their cake on a flat surface in the boot of their car, and not on the back seat. Cakes are less likely to slide around in the boot, and this will help to avoid any nasty accidents on route that could spoil your creation. 

 

How should I store my cake?

Your “Happy Occasions” cake will be made, using a variety of icing products, in order to achieve the best presentation for you. As a result, under no circumstances should you store your cake in a refrigerated or frozen environment. This is because the cold and moisture content within these storage areas may react with icing products used, spoiling the appearance of your cake. The best way to store your cake is at room temperature and away from direct sunlight.